Thank you for visiting and shopping at Budget Grocery. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Area

Currently, our service is limited to Melbourne South Eastern Suburbs. Please enter postcode below to check the free delivery and delivery charges. For any inquiry about delivery to another area, please Contact Us.

Shipping Proccessing Time

All orders are processed within 1-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur. We will be in contact with you earlier in such cases.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if any.

Damages

If the delivery is coming from our courier partners, we will not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the Australia.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.